Dedicated staff members are integral to the Women’s Centre’s mission to be every woman’s place for support, connections and community.
The Women’s Centre invests time and effort in creating a working environment where staff can thrive.
The Women’s Centre is an equal opportunity employer and encourages applicants from diverse groups to apply. We pay a living wage.
The Women’s Centre of Calgary is a community organization that provides a safe and supportive space accessed by thousands of women in Calgary. Our mission is to be every woman’s place for support, connections, and community. Specifically, we connect with women looking for assistance, for opportunities to connect and/or for ways to affect change in their community. Our model and values are grounded in trust, empathy, and reciprocity, and are built on the foundations of the feminist, structural, and capabilities approaches.
The Women’s Centre is actively committed to Reconciliation and anti-racism. We are currently pursuing intentional work towards a collective culture of racial equity, and we encourage women from equity seeking groups including Black, Indigenous, and racialized groups to apply.
The Resource Centre Coordinator reports to the Program Manager and provides support to volunteers that deliver services to women at WC. They build relationships with the women that access the WC to ensure the required resources and partnerships are in place to meet the needs of women.
- Takes initiative
- Identify gaps, recommends solutions, and implements as appropriate
- Consistently looks for ways to improve and enhance programming that create value for women and WC
- Ability to pivot when challenges or opportunities present themselves
- Openness to change, and willing to support changes that provide improved experiences for women
- Communicates clearly
- Provides regular status updates to leadership and stakeholders
- Conveys ideas and information using written and spoken language
- Adapts delivery based on audience, checking for understanding and commitment
- Ability to identify when and what to communicate
- Seeks to understand
- Accepts and Values Differences
DUTIES AND RESPONSIBILITIES
Program Implementation and Volunteer Coordination
- Ensure the organization and accessibility of basic needs products in the peer support area
- Oversee the development, maintenance, and facilitation of the peer support volunteer training
- Oversee the peer support volunteer schedule
- Oversee and maintain the resource sheets
- Point person for peer support volunteers, providing daily and ongoing support to volunteers
- Ensure volunteers are up to date with Women’s Centre developments, programs, and services through regular communication and volunteer notes
- Ensure wellness of volunteers through regular check-ins and debriefing mechanisms
- In collaboration with other coordinators provide information to volunteers to ensure choice and opportunities for women seeking to access services and provide basic needs support in a non-judgmental manner
- Assist practicum students and volunteers with direct service delivery as needed and provide language-specific support and service when possible.
- Step in for a volunteer when an incident develops at WC and resolve according to protocol
- Recommend training required by volunteers to provide service delivery and support programming
Partnerships & Collaboration
- Liaise and maintain effective working relationships with other service agencies
- Represent the Women’s Centre at community meetings and events
- Engage with women and volunteers and nurture community building in all aspects of work
- Ensures daily statistics are collected and compiled into reports
- Provide regular impact success stories
Women’s Centre Culture
- Uphold the values of the peer model in all elements of work
- Create a positive work environment and encourage staff to contribute at all levels of the organization
- Build relationships with women in the Women’s Centre Community
- Consider the needs of our diverse community
- Accept and accommodate differences while maintaining equity
The duties and responsibilities outlined above are representative but not all-inclusive.
- Minimum three years of experience working in community or relevant post secondary education combined with 1 year of experience in non-profit
- 1 year experience working with and supporting volunteers
- Knowledge of, and ability to apply principles of trauma-informed practice
- Demonstrated experience with conflict resolution and difficult situations
- Demonstrated “go getter” attitude, not afraid to take calculated risks, or “fail forward”
- Demonstrated commitment to Reconciliation and Anti-Racism
- Demonstrated strong communication, problem-solving and multi-tasking skills
- Ability to work two evenings shifts per week (shift is from 12:30 – 8:30 P.M. in the winter/spring, and 12:00-8:00 in the summer/fall)
- Demonstrated proficiency with Microsoft Office Suite
- Speak languages other than English
LINES OF COMMUNICATION/ACCOUNTABILITY
- Reports to: Team Lead, Programs and Services
- Works closely with: Program Coordinators, Volunteers
WORKING CONDITIONS/PHYSICAL REQUIREMENTS
The Women’s Centre is a storefront community center operating in an open environment.
- You will witness or respond to real-life incidents and events in real-time
- You are working in a noisy and often lively environment, with little privacy or quiet time
CONDITIONS OF EMPLOYMENT
- Criminal record and vulnerable sector check required
In the spirit of our endeavours to promote reconciliation we honour the truth of the shared history, and acknowledge Treaty 7 territory and the traditional lands of the Niitsitapi (Blackfoot), comprising of the Siksika, the Piikani, the Kainai, as well as the Tsuu t’ina, and the Stoney Nakoda, comprising of the Wesley, Bears Paw, and Chiniki First Nations, and the Metis Nation of Alberta Region III.