With incredible community support, the Women’s Centre continues to make a difference in the lives of women in Calgary.

In 2019, we responded to over 95,400 contacts from women in Calgary.

From employed women who cannot afford bus tickets to get to work; to mothers with small children needing emergency food hampers; to new immigrant women coming to our Practice English groups, we continue to support and connect women through our services.

We are providing basic needs assistance to women more than ever before. We are working to maintain a safe place for women to build community, to receive assistance and to help in return as they are able. And we are facilitating opportunities for women to address the underlying causes of the situations they deal with.

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The Numbers

In 2019, the Women’s Centre of Calgary:
  • Responded to more than 95,400 contacts from women.
  • Provided direct assistance with basic needs 18,422 times.
  • Made 4,799 basic need referrals and advocacy calls.
  • Provided 320 workshops covering topics such as health & wellness, arts & crafts, and professional development with 3,070 attendees.
  • Provided 131 Legal Advice Clinics accessed 353 times.
  • 676 women completed tax returns and 267 were able to access a benefits navigator.
  • Made 28,878 peer support, information and follow-up contacts.
  • Welcomed 12,624 attendees to make social connections and build community.
  • Welcomed women to use our computers and office equipment 15,801 times.
  • The Women’s Centre participated in 33 community events and attended 66 meetings to discuss and build community.
  • 817 volunteers have supported the Centre with 25,499 hours of volunteer work

Outcomes

The Centre achieved the following outcomes:
  • 97% of workshop participants report they learned something they wanted to know
  • 97% of women using the Centre report they feel safe at the Women’s Centre
  • 96% of legal advice clinic respondents report they know their next steps and they feel more in control
  • 89% of women report they are treated with respect at the Women’s Centre
  • 89% of women report feeling at home or a sense of belonging at the Women’s Centre
  • 84% of women coming to the Centre report they get support when they need it
  • 83% of women said they have used knowledge gained at the Women’s Centre
  • 75% of women said they met someone new or connected with a friend
  • 99% of women said they would recommend a workshop they attended to a friend
  • 79% of women report they feel they are given options when they come for assistance
  • 81% of women met people at the Women’s Centre they would not normally meet
  • 83% of women said they increased their community involvement by being involved with the Centre
  • 79% of women report they know more about women’s issues
  • 68% of respondents said they know more about resources in the community.
In 2019, we responded to:
91000
Contacts from women
72 %
Were made in person
21 %
Were made by phone
7 %
Were made by email
Women accessed our service daily an average of:
286
Times in person
130
Times over the phone or by email
At the Women’s Centre, we are a diverse community of women:
  • 23% are Aboriginal, First Nations, Inuit or Métis
  • 20% are immigrants and/or refugees
  • 20% are visible minorities
  • 9% are LGBTQIA2-S
  • 15% are living with a disability
  • 9% are seniors
  • 11% are youth (under 25)
And many of us experience the following challenges:
  • 41% are living or have lived in poverty
  • 28% are raising child(ren) or have raised child(ren) as a single parent
  • 34% are experiencing or have experienced a violent relationship
  • 14% are involved or have been involved in the criminal justice system
  • 32% have or have had  a chronic health issue
  • 27% are, or have been, homeless or living in a shelter
  • 40% are unemployed
  • 11% are underemployed or have precarious employment
  • 42% are single, divorced, or separated

Testimonials

Every day women tell us how the Women’s Centre has impacted their lives. In outcome evaluation surveys, women included comments such as:
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